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Guidelines

Please see a list of all the current Guideline documents.  Changes to Guidelines are agreed at monthly MRA Development Board meetings although changes do not go through the Change Management process.

GD01 v 5.2 - MRA Disputes Process

GD10 v 4.3 - Accessions

GD13 v 3.1 - Derogations

GD14 v 3.3 - Breach and Default

GD17 v 5.2 - Supplier Bilateral Agreement Guideline

GD18 v 1.1 - Change Co-ordination Procedure/DTC Implementation Guidelines

GD19 v2.0 - Supplier of Last Resort

GD20 v2.1 - Conciliation Service Guideline

GD21 v2.0 - IIP

GD22 v1.1 - MEC Ex Committee Meeting Procedures

GD23 v1.0 - MDB Ex Committee Meeting Procedures

GD24 v2.0 - Guideline for the Resolution of Non-Dom ETs

GD25_v1.1 Core Data Catalogue

GD26 v1.0 - CAS Definition

GD27 v1.0 - Customer Access Guideline

GD28 v1.0 - Guideline for use of the Change of Tenancy Indicator

 
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