MAP01 v4.3 - MRA Disputes Process
MAP04 v6.4 - Procedure for Error Resolution and Retrospective Manual Amendments
MAP05 v6.0 - Procedure for Entry Assessment and Re-Qualification
MAP06 v5.5 - The Change Management Procedure for MRASCo Products
MAP07 v4.1 - The Issue Resolution Procedure for MRASCo Products
MAP09 v1.1 - Standard Address Format and Guidance Notes for Address Maintenance
MAP10 v2.6 - The Procedure for resolution of Erroneous Transfers
MAP11 v2.1 - The MRA Agreed Procedure for implementing a Bulk Change of NHH Agent in MPAS
MAP12 v1.3 - The Customer Requested Objection Process
MAP13 v1.2 - Procedure for the Assignment of Debt in Relation to Prepayment Meters
MAP14 v1.5 - Procedure for the Allocation of PPM Payments Transacted Against an Incorrect Device
