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MRASCo Newsletter – March 2020

Please find attached the MRA Newsletter March 2020 containing the latest news and updates from the MRA.

Anyone can opt to receive future versions of the newsletter by completing the form on the front page of the MRASCo website.

If you have feedback on how to improve the newsletter going forward we would love to hear from you!

 

Gemserv and Coronavirus (COVID-19)

Following the most recent government guidance, MRASCo office is closed and all but essential staff are working remotely. Consequently, for the time being, no meetings will be hosted at our London office, though we will continue to provide our services as normal so please contact us via email or telephone as usual.

Clearly the specific advice we are referencing here may change so we ask all clients and stakeholders to ensure they keep up to date on advice from the Government and we will also update our procedures, and notify you, as appropriate.

IREG Update March 2020

IREG met on the 12th March 2020 and discussed the following MRA Issue Forms (MIFs) and Electricity Central Online Enquiry Service (ECOES) changes.

MIF219 – Full review of the Working Practice Product Set (WPPS)

IREG received an update on the progress of the review and were presented with options for the remaining Working Practices (WPs). The Proposer advised that two of the working practices related to Balancing and Settlement Code (BSC) procedures and as such would be handed over to the BSC for review. IREG agreed that remaining WPs would stay in the product set until the MRA Transition was complete. The Proposer of the MIF agreed to place the MIF on hold until further notice.

MIF296 – Review of the Non-Domestic Customer Access to ECOES

IREG were advised that work was ongoing between Gemserv and the Proposer to develop a longer-term solution and that an update would be provided at the next meeting.

MIF306 – MAP08 – Missing/Disputed Read Process Issues

IREG were advised that Gemserv had been working on developing the training and that the training session was due to take place towards the end of April 2020.

MIF 307 – Incorrect Designation for Domestic Elective Half Hourly MPANs in ECOES

IREG noted that the ECOES Technical Service Provider (TSP) were conducting an impact assessment on the proposals and an update would be provided at the next meeting.

MIF309 – Related MPAN Objection

Gemserv informed IREG that the Objection report discussed at the last meeting had been developed and would be distributed along with the Anonymised Report before the end of the month. However, the cost of developing the Enhanced Data Reporting Request was more than the approved budget agreed by MRASCo Executive Committee (MEC). It was noted that a paper would be taken to the March 2020 MEC meeting requesting further budget to develop the reporting required.

MIF311 – ECOES Consolidated Report

IREG were unable to discuss this MIF as the Proposer was not present at the meeting.

MIF314 – Access to the “User Reports” within ECOES

The group noted that the change was with the ECOES TSP who were conducting an impact assessment. A further update would be provided at the next meeting.

MIF315 – Consistency of Approach for Sending Priority Service Register (PSR) Data Flow

IREG were unable to discuss this MIF as the Proposer had sent their apologies for the meeting.

MIF316 – Removal of Supplier Access Matrix from ECOES

The Proposer of the MIF provided an overview of the issue listed within. It was advised that the issue had come from the Ofgem consultation on the electricity enquiry service which would be brought into the Retail Energy Code (REC). The Proposer advised that the goal from the meeting was to understand how the process should be removed and the costs and benefits of removing the Supplier Access Matrix from ECOES.

IREG discussed issues with making this change and the knock-on effect on Suppliers. It was advised that the Proposer would need to consider that Suppliers had been developing their systems to accept an API with a permissions flag. The group discussed the potential solutions listed within the MIF. It was suggested that an on-screen pop-up tick box confirming that the Supplier has the legal right to view the data was the preferred solution. However, Suppliers felt as if it was excessive to have this box when making every search. It was agreed that the legal right box would be displayed at the beginning of each session for the end user, the group discussed the wording of the box.

Gemserv agreed to write up full impact assessments of the three solutions presented within the MIF as well as a description of the one developed in the meeting as the IREG recommendation. These descriptions would then be discussed at the April 2020 MRASCo Security Committee (MSC) before going to the MRASCo Board for decision.

MIF317 – Removal of the ECOES Consolidated Report

The Proposer provided IREG with an introduction of the issue detailed within the MIF. The Proposer advised that they wished to remove the ECOES Consolidated Report (Report) to comply with General Data Protection Regulation (GDPR), remove an Industry reliance on out of date data and to move the market further towards use of the ECOES API once the Central Switching Service (CSS) and the REC go live. IREG were invited to provide an overview of the way in which they currently use the Report and the impact on their business if the report was to be removed.

A Distribution Business advised that they currently use the report to identify the Independent Distribution Network Operators (IDNOs) operating within their catchment area. It was advised that they could not see an alternative way to gather this information through the API. The Proposer agreed to investigate other means of acquiring this information. A Supplier advised that the removal of the Report would cause issues for the ongoing work by the Safeguarding Customer Working Group (SCWG) as the access to Industry MPAN data was derived from the Report. The SCWG representative advised that this was not the case as the SCWG were in the process of applying for access to the ECOES API to obtain this data. Gemserv confirmed that they had been assisting the SCWG with gaining access to the ECOES API.

A Supplier member advised that their internal sales procedure was based solely on the Report and the removal of the Report would have huge negative impacts on their business processes. The Proposer advised that the implementation of this change would provide ample time to amend internal business processes to mitigate the impact of the change. Another Supplier advised that internally they had been making strides to reduce reliance on the Report and were developing systems to gain the information from the API already and predicted that this change would have a limited impact on their business.

IREG agreed that a wider consultation on this change was required to understand the views of the entire Industry. It was agreed that Gemserv would work with the Proposer to develop questions for an Industry Request for Information (RFI). Gemserv advised that the RFI would be sent out as soon as possible after the meeting to allow Industry as long as possible to review and answer the questions ahead of the next IREG meeting.

SCWG Update

The SCWG Representative advised IREG that new PSR Data Item categories went live in the most recent DTC Release It was advised that there had been a teleconference held on the 3rd March 2020 to discuss the release and there had not been any unexpected impacts or issues identified at this stage.

The SCWG Representative informed IREG that an announcement had been made on the UKRN website advising that work to implement priority services data sharing between energy networks and water companies was continuing, but some technical issues are taking longer to resolve than anticipated and as a result the originally planned April 2020 delivery date would not be met. It was advised that a further update would be provided in due course.

Secure Data Exchange Portal (SDEP) URS

IREG were advised that the SDEP URS had been updated based on the comments made at the February 2020 meeting. Gemserv highlighted that training materials would be ready to send to Industry by the end of April 2020. A Supplier asked if there would be an ongoing test environment post go live to train new staff on the SDEP, it was confirmed that the test environment would be closed post go live. Gemserv advised IREG that the SDEP would not have the ability to block duplicate escalations.

The next meeting is scheduled for Wednesday 8th April 2020.