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COVID-19: MRA code services are fully functioning at present. However some MRA parties are meeting MRA obligations using alternative methods at this time. Contract Managers can access a log of parties’ alternative processes via Huddle. Please contact your Contract Manager or email support.MRA@gemserv.com for full information.

Master Registration Agreement

The Master Registration Agreement is an industry-wide agreement that provides a governance mechanism to manage the processes between electricity suppliers and distribution companies enabling electricity suppliers to transfer customers.

The MRA sets out terms for the provision of Metering Point Administration Service (MPAS) Registrations, and procedures in relation to the Change of Supplier to any premise/metering point.

The MRA Service Company (MRASCo) is a company established by all MRA parties to administer the MRA and undertake any development activities required under the scope of the MRA.