MIF 86 - Inability to agree Change of Supplier reads when data is proven to be incorrect

Current Status Closed Implementation Date N/A
Version Related Changes

Executive Summary

We are finding Supplier parties increasingly reluctant to agree to change reads after a COS event when reads are proven to be incorrect. We are being asked to provide photographic evidence in some cases which then is still ignored. We are finding other Suppliers unwilling to agree to change of reads because they believe they will be adversely affected in Settlement. We are also being told to carry out a dummy meter change in order to hide the issue. It seems to be particularly prevalent in the non domestic market. We are finding issues in particular with the following areas. Transposed reads Incorrect meter details Incorrect number of meter registers  

Change History

No changes

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