|Current Status||Rejected||Implementation Date||01/11/2018|
Executive SummaryThis Change Proposal seeks to introduce a new MRA Agreed Procedure called the Balance Agreement and Transfer for SMART (BATS) and will replace MAP24 v1.3 - Smart Prepayment Change of Supplier Exceptions Process. BATS will facilitate a smoother Change of Supplier process for Pay As You Go (PAYG) customers by:
- Enabling Suppliers to transfer customers' money between themselves;
- Enabling the balance to remain on the customers' meter; and
- Preventing financial detriment to PAYG customers through having to wait for refunds of credit.
25 Jan 2018
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