MAP CP 0303 - ETWG - ET Escalation Telephone Service

Current Status Implemented Implementation Date 01/11/2018
Version 1.00 Related Changes

Executive Summary

This change seeks to introduce an obligation into MAP10 for Suppliers to provide a telephone enquiry service for the management and resolution of Erroneous Transfer escalations and queries.

 

Change History

27 Sep 2018
MDB_18_0927 (Accepted)

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