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Contact Us

You can contact the MRASCo Helpdesk on:

Tel: 020 7090 1029

Email: Support.MRA@Gemserv.com

 

From 1st August 2019, we’re improving the ways you can contact the MRA team at Gemserv.

 

From 1st August, for technical support on the MRA Products and Systems, your first point of call will be one of the following email addresses:

  • Support.ECOES@gemserv.com for queries relating to ECOES
  • Support.DTC@gemserv.com for queries relating to the Data Transfer Catalogue
  • Support.GDCC@gemserv.com for queries relating to the Green Deal Central Charge database
  • Support.MRA@gemserv.com for queries relating to the MRA, MRA Agreed Procedures, Working Practices etc.

 

If you wish to contact the team with respect to a specific meeting, you can contact the meeting secretary directly via:

  • Meetings.MEC@gemserv.com for queries relating to MEC and the MRASCo Board
  • Meetings.MDB@gemserv.com for queries relating to the MRA Development Board
  • Meetings.IREG@gemserv.com for queries relating to the Issue Resolution Expert Group
  • Meetings.GDEG@gemserv.com for queries relating to the Green Deal Expert Group
  • Meetings.MSC@gemserv.com for queries relating to the MRA Security Committee
  • Meetings.FSEG@gemserv.com for queries relating to the Faster Switching Expert Group

Gemserv Offices

Our offices are based at:

8 Fenchurch Place, London, EC3M 4AJ

Tel: 020 7090 1000

Fax: 020 7090 1001

Website: www.Gemserv.com

Directions to Gemserv Offices

Transport Links

Rail: Fenchurch Street

Underground: Tower Hill (District and Circle Line), Aldgate (Circle and Metropolitan Line) and Aldgate East (Hammersmith & City and District Line). Bank (Central, Northern and Waterloo & City Line) is also a 10-minute walk.

Docklands Light Railway (DLR): Tower Gateway

To plan your journey please visit www.tfl.gov.uk/plan-a-journey/