Ofgem’s Switching Programme is in the process of delivering a number of reforms to the switching arrangements, to make switching faster and more reliable for consumers. The reforms include the introduction of a new Central Switching Service (CSS) and a dual fuel Retail Energy Code (REC) to govern the new arrangements.
The Switching Programme will introduce faster and more reliable switching that will unlock innovation, create more competitive pressure and improve outcomes for all consumers, both in price and quality of service
MRA Information Event
On 11th July 2019, MRASCo hosted an MRA Information Event on Ofgem’s latest consultation on the Switching Programme.
The objective of the event was to provide an overview of the implications of the Switching Programme and the Retail Energy Code (REC) on the MRA and MRA parties.
The slides and captured video material can be found below, separated by segment.MRA Information Event Slides