MRA Agreed Procedures »

MRA Agreed Procedures

MRA Agreed Procedures (MAPs) provide mandatory procedural details on specific MRA Clauses.

The current versions of all active MAPs can be accessed below.

MAP01 v4.4 -The MRA Disputes Process

 

MAP04 v6.6 - Procedure for Error Resolution and Retrospective Manual Amendments

 

MAP05 v6.5 - Procedure for Entry Assessment and Re-Qualification

 

MAP08 v3.2 - The Procedure for Agreement of Change of Supplier Readings and Resolution of Disputed Change of Supplier Readings

 

MAP09 v1.6 - The MRA Agreed Procedure for Address maintenance using the Standard Address Format

 

MAP10 v3.5 - The Procedure for Resolution of Erroneous Transfers

 

MAP11 v2.2 -The MRA Agreed Procedure for implementing a Bulk Change of NHH Agent in MPAS

 

MAP12 v2.3 - The MRA Agreed Procedure for Customer Requested and Co-operative Objections

 

MAP13 v1.9 - Procedure for the Assignment of Debt in Relation to Prepayment Meters

 

MAP14 v3.5 - Procedure for the Allocation of PPM Payments Transacted Against an Incorrect Device

 

MAP15 v5.0 - Electricity Central Online Enquiry Service (ECOES)

 

MAP16 v1.1 - MRA Event of Default and Material Breach Procedure

 

MAP17 v2.3 - The MRA Agreed Procedure for Issues Resolution and Change Management

 

MAP18 v3.8 - The MRA Agreed Procedure for The Green Deal Central Charge (GDCC) Database

 

MAP20 v1.5 - The MRA Agreed Procedure for The Recovery and Distribution of GDAA Quarterly Payments

 

MAP21 v1.4 - The MRA Agreed Procedure for Disconnections

 

MAP24 v1.3 - Smart Prepayment Change of Supplier Exceptions Process

 

MAP25 - The MRA Agreed Procedure for the initial population of Bill Payer Details in the GDCC

 

MAP26 v1.1- The MRA Agreed Procedure for Comparison of Meter Operator and ECOES Data

 

These MAPs are no longer in use:

MAP19 - Update of Meter Types across Market Participants

 

MAP22 - Update of Customer Information across Market Participants

 

MAP23 - Identifying whether a metering system is Whole Current or Current Transformer

 

For further information contact the MRA helpdesk or call 020 7090 1029.

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