What is the SDEP?
The Secure Data Exchange Portal (SDEP) is a secure mechanism for industry parties to transfer customer personal data between Parties to satisfy their obligations in the MRA and SPAA. The MRA mandates that MRA parties use this when sending operational queries and escalations that contain personal data relating to a consumer and the SPAA requires SPAA Supplier parties to use the SDEP when sending operational queries and escalations for named SPAA Schedules.
Who Should Use SDEP?
- Energy Suppliers
- Distribution Network Operators
Changes to the MRA
A new Clause 58 will be added to the MRA on 21st August 2020, which sets out the requirement to establish, operate and maintain a Secure Data Exchange Portal, the required functionality, the need for Supplier’s and Distribution Businesses to use this, and the cost recovery mechanism. For details please see MRA CP 0262 (Web based solution for sending customer information securely).
Clause 58 also requires that MEC agree and issue procedures relating to the establishment, operation and maintenance of the SDEP and access to the SDEP. A new MAP (MAP 32 – The MRA Agreed Procedure for the SDEP) has been developed to facilitate this which will also be released on 21st August 2020. For details please see MAP CP 0323 (Introduction of new MRA Agreed Procedure for the Secure Data Exchange Portal).
A number of consequential amendments were also identified to existing MAPs where parties will be required to use the SDEP from the 21st August 2020. Therefore, amendments have been made to MAPs 04, 08, 09, 10, 12, 13, 14, 21 and 24 to reflect this. For details please see MAP CP 0322 (Changes to existing MAPs required for the implementation of the Secure Data Exchange Portal).
Obtaining Access to the SDEP
All Suppliers and Electricity Distributions Businesses will be required to accede to the terms and conditions of the service set out in the SDEP Access Agreement. Parties should:
- Review the terms and conditions of access set out in the SDEP Access Agreement; and
- Complete the relevant sections (Parts A-F) of the SDEP Application Form and submit this to Support.SDEP@Gemserv.com.
- Gemserv will validate this and send a completed version of the SDEP Access Agreement which should be signed and returned.
- Submit a signed copy of the SDEP Access Agreement to Support.SDEP@Gemserv.com.
All Suppliers and Electricity Distribution Businesses will be required to use the SDEP from the MRA and SPAA releases on 21st August 2020.
SDEP DocumentationSDEP Application Form
SDEP Access Agreement v1.0
MAP 32 - The MRA Agreed Procedure for the SDEP
Secure Data Exchange Portal URS V1.0
Secure Data Exchange Portal (SDEP) User Guide V1.0